Phone Provisioning
Search and provision local or toll-free numbers directly from Voice Studio. Numbers are billed as monthly add-ons through Stripe.
Voice Studio
AI-powered phone lines with intelligent intake, IVR routing, and agent personas. Provision numbers, configure greetings, and let Freya, Felix, or Frank handle calls.
AI Agent Personas
Assign Frank, Freya, or Felix to answer calls with natural neural voices. Each persona has configurable spoken greetings and conversation style.
Intake Intelligence
AI agents extract structured scope, contact, and scheduling details from live phone conversations and route them into the Fortifiers workflow.
IVR & Call Routing
Configurable interactive voice response menus route callers to the right department or agent persona before the conversation begins.
Team Assignment
Assign phone numbers to specific team members. Reassign numbers between team members without reprovisioning.
SMS Confirmation
Automatically send SMS confirmations to callers after intake is complete, including appointment details and next steps.
Conversation completeness
Voice Studio enforces conversation completeness — intake data is only transferred to the workflow when the caller provides enough actionable information. Abandoned or incomplete calls are flagged but not promoted to active work, keeping your pipeline clean.