Phone Provisioning
Search and provision local or toll-free numbers directly from Voice Studio. Numbers are billed as monthly add-ons through Stripe.
Voice Studio
Voice features depend on line assignment, provider configuration, workspace permissions, and current plan access. This guide does not promise continuous availability or unattended handling.
AI Agent Personas
Where enabled, assign an available agent and configure greetings. Review call behavior and provider settings before routing customers.
Intake Review
Voice intake may produce structured details for review. Verify caller-provided information before creating or updating business records.
Call Routing
Routing options depend on the line and provider configuration available to the workspace.
Team Assignment
Assign phone numbers to specific team members. Reassign numbers between team members without reprovisioning.
SMS Confirmation
SMS delivery requires a configured provider, a valid recipient, and the applicable permission and approval checks.
Review before follow-up
Call notes and extracted details can be incomplete or inaccurate. Check the call record and caller-provided information before saving it to customer work or sending a follow-up.